June 18, 2025

What to Do When Your 401(k) Provider Doesn’t Integrate With Your Payroll

What to Do When Your 401(k) Provider Doesn’t Integrate With Your Payroll

What to Do When Your 401(k) Provider Doesn’t Integrate With Your Payroll

The truth is, there’s nothing safeguarding you from making mistakes.

If you’re still manually uploading spreadsheets to your 401(k) provider every pay period, we don’t need to tell you how much this already sucks.

Manual reconciliation (matching payroll data to retirement contributions) is one of those thankless HR tasks that eats up your day while simultaneously introducing risk. For teams without a native integration between payroll and their 401(k) providers, the process typically involves:

  • Downloading payroll data



  • Calculating employee contributions



  • Formatting spreadsheets exactly the way the recordkeeper requires



  • Emailing or uploading those files to the right portal



  • Hoping you entered all the numbers correctly

No question it’s a tedious chore that, eventually, you can get down pat in a routine. But there’s nothing safeguarding you from making mistakes. The whole ordeal actually turns into more and more of a liability.

The following are three common options companies use (often with difficulty) to stay compliant.

Manually Track Everything 

Some teams stay organized with standardized templates and training more than one team member on the process. The precautionary measures usually come in the form of checklists and weekly calendar reminders.

Those are pretty smart tactics, but we are human. Things happen. We make mistakes. One skipped step or last-minute payroll edit, and suddenly the whole thing unravels. Or one person is out sick, and the entire system can falter. There’s a lot of pressure on a single individual and that creates continuity risk over time.

That’s even before factoring in the inevitable burnout.

Throw Money at the Problem  

Others try to solve the problem by outsourcing the work. Oftentimes a department will bring in a third-party administrator or rely on their accountant or payroll provider to coordinate the reconciliation manually.

This can often add cost and delays, which can be worth the expense if the process reduces operational risk. 

But it will never eliminate it. Somebody still has to hit “Send.” Only now you’re just paying someone else to do it.

Hope for the Best

It sounds crazy, but some employers are simply winging it. They do the best they can, knowing that mistakes can trigger penalties from the Department of Labor or IRS. Maybe it’s a budgetary issue or simply not a high-enough priority to address, but without a better tool, they’re leaving themselves exposed to compliance and reporting risks.

The strategy may choose the strategy deliberately, but it’s quite a gamble.  

There Is a Better Option 

Choose a provider that integrates directly with your payroll.

Providers like Basic Capital integrate directly with most major payroll platforms, which means contributions are synced automatically every pay period. The days of spreadsheet uploads and manual verification can be eliminated quickly and easily. The risk of input error gets reduced to zero; instead, you can enjoy a clean, automatic reconciliation every time you run payroll.

We support integrations with more than 150 payroll providers, and our onboarding process includes real human support to ensure your team is set up the right way on day one.

If you’ve been stuck with a clunky manual process, it doesn’t have to stay that way. Let your 401(k) provider do the heavy lifting, so your HR team can get back to what actually matters.

If your 401(k) process still depends on spreadsheets, it might be time for an upgrade.

No communication by Basic Capital Group Inc. ("BCG"), or any of its affiliates (collectively, "Basic Capital"), through this website or any other medium, should be construed or is intended to be a recommendation to purchase, sell or hold any security or otherwise to be investment, tax, financial, accounting, legal, regulatory or compliance advice, except for specific investment advice that may be provided by Basic Capital Advisors, LLC pursuant to a written advisory agreement between such entity and the recipient.

The accounts, strategies and/or investments discussed in this material may not be suitable for all investors. The appropriateness of a particular account or investment strategy will depend on an investor’s individual circumstances and objectives. Investors should carefully consider their investment objectives and risks, as well as charges and expenses of Basic Capital before investing. Basic Capital investments should only be part of your overall investment portfolio.

This website provides preliminary and general information about the Securities and is intended for initial reference purposes only. It does not summarize or compile all the applicable information. This website does not constitute an offer to sell or buy any securities. No offer or sale of any Securities will occur without the delivery of confidential offering materials and related documents. This information contained herein is qualified by and subject to more detailed information in the applicable offering materials.

Any financial projections or returns shown on the website are estimated predictions of performance only, are hypothetical, are not based on actual investment results and are not guarantees of future results. Estimated projections do not represent or guarantee the actual results of any transaction, and no representation is made that any transaction will, or is likely to, achieve results or profits similar to those shown. In addition, other financial metrics and calculations shown on the website (including amounts of principal and interest repaid) have not been independently verified or audited and may differ from the actual financial metrics and calculations for any investment, which are contained in the investors’ portfolios. Any investment information contained herein has been secured from sources that Basic Capital believes are reliable, but we make no representations or warranties as to the accuracy of such information and accept no liability therefore.

Basic Capital is not a bank. Certain services are offered through Plaid, Fragment, Apex and Footprint and none of such entities is affiliated with Basic Capital. By using the services offered by any of these entities you acknowledge and accept their respective disclosures and agreements, as applicable.

Articles or information from third-party media outside of this domain may discuss Basic Capital or relate to information contained herein, but Basic Capital does not approve and is not responsible for such content.

The description of our investment policy and eligibility criteria is provided solely to outline the parameters of our platform and the types of assets it may support. This information is for informational purposes only and should not be construed as investment advice, a recommendation, or an offer to buy or sell any security. Participation decisions are the sole responsibility of each investor, who should rely on their own judgment and, where appropriate, the advice of independent professional advisers.

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Basic Capital, 137 Grand Street, 4th Floor, New York, NY 10013. 855-800-8322

© 2025 Basic Capital. All rights reserved

No communication by Basic Capital Group Inc. ("BCG"), or any of its affiliates (collectively, "Basic Capital"), through this website or any other medium, should be construed or is intended to be a recommendation to purchase, sell or hold any security or otherwise to be investment, tax, financial, accounting, legal, regulatory or compliance advice, except for specific investment advice that may be provided by Basic Capital Advisors, LLC pursuant to a written advisory agreement between such entity and the recipient.

The accounts, strategies and/or investments discussed in this material may not be suitable for all investors. The appropriateness of a particular account or investment strategy will depend on an investor’s individual circumstances and objectives. Investors should carefully consider their investment objectives and risks, as well as charges and expenses of Basic Capital before investing. Basic Capital investments should only be part of your overall investment portfolio.

This website provides preliminary and general information about the Securities and is intended for initial reference purposes only. It does not summarize or compile all the applicable information. This website does not constitute an offer to sell or buy any securities. No offer or sale of any Securities will occur without the delivery of confidential offering materials and related documents. This information contained herein is qualified by and subject to more detailed information in the applicable offering materials.

Any financial projections or returns shown on the website are estimated predictions of performance only, are hypothetical, are not based on actual investment results and are not guarantees of future results. Estimated projections do not represent or guarantee the actual results of any transaction, and no representation is made that any transaction will, or is likely to, achieve results or profits similar to those shown. In addition, other financial metrics and calculations shown on the website (including amounts of principal and interest repaid) have not been independently verified or audited and may differ from the actual financial metrics and calculations for any investment, which are contained in the investors’ portfolios. Any investment information contained herein has been secured from sources that Basic Capital believes are reliable, but we make no representations or warranties as to the accuracy of such information and accept no liability therefore.

Basic Capital is not a bank. Certain services are offered through Plaid, Fragment, Apex and Footprint and none of such entities is affiliated with Basic Capital. By using the services offered by any of these entities you acknowledge and accept their respective disclosures and agreements, as applicable.

Articles or information from third-party media outside of this domain may discuss Basic Capital or relate to information contained herein, but Basic Capital does not approve and is not responsible for such content.

The description of our investment policy and eligibility criteria is provided solely to outline the parameters of our platform and the types of assets it may support. This information is for informational purposes only and should not be construed as investment advice, a recommendation, or an offer to buy or sell any security. Participation decisions are the sole responsibility of each investor, who should rely on their own judgment and, where appropriate, the advice of independent professional advisers.

Our site uses a third party service to match browser cookies to your mailing address. We then use another company to send special offers through the mail on our behalf.

Basic Capital, 137 Grand Street, 4th Floor, New York, NY 10013. 855-800-8322

© 2025 Basic Capital. All rights reserved

No communication by Basic Capital Group Inc. ("BCG"), or any of its affiliates (collectively, "Basic Capital"), through this website or any other medium, should be construed or is intended to be a recommendation to purchase, sell or hold any security or otherwise to be investment, tax, financial, accounting, legal, regulatory or compliance advice, except for specific investment advice that may be provided by Basic Capital Advisors, LLC pursuant to a written advisory agreement between such entity and the recipient.

The accounts, strategies and/or investments discussed in this material may not be suitable for all investors. The appropriateness of a particular account or investment strategy will depend on an investor’s individual circumstances and objectives. Investors should carefully consider their investment objectives and risks, as well as charges and expenses of Basic Capital before investing. Basic Capital investments should only be part of your overall investment portfolio.

This website provides preliminary and general information about the Securities and is intended for initial reference purposes only. It does not summarize or compile all the applicable information. This website does not constitute an offer to sell or buy any securities. No offer or sale of any Securities will occur without the delivery of confidential offering materials and related documents. This information contained herein is qualified by and subject to more detailed information in the applicable offering materials.

Any financial projections or returns shown on the website are estimated predictions of performance only, are hypothetical, are not based on actual investment results and are not guarantees of future results. Estimated projections do not represent or guarantee the actual results of any transaction, and no representation is made that any transaction will, or is likely to, achieve results or profits similar to those shown. In addition, other financial metrics and calculations shown on the website (including amounts of principal and interest repaid) have not been independently verified or audited and may differ from the actual financial metrics and calculations for any investment, which are contained in the investors’ portfolios. Any investment information contained herein has been secured from sources that Basic Capital believes are reliable, but we make no representations or warranties as to the accuracy of such information and accept no liability therefore.

Basic Capital is not a bank. Certain services are offered through Plaid, Fragment, Apex and Footprint and none of such entities is affiliated with Basic Capital. By using the services offered by any of these entities you acknowledge and accept their respective disclosures and agreements, as applicable.

Articles or information from third-party media outside of this domain may discuss Basic Capital or relate to information contained herein, but Basic Capital does not approve and is not responsible for such content.

The description of our investment policy and eligibility criteria is provided solely to outline the parameters of our platform and the types of assets it may support. This information is for informational purposes only and should not be construed as investment advice, a recommendation, or an offer to buy or sell any security. Participation decisions are the sole responsibility of each investor, who should rely on their own judgment and, where appropriate, the advice of independent professional advisers.

Our site uses a third party service to match browser cookies to your mailing address. We then use another company to send special offers through the mail on our behalf.

Basic Capital, 137 Grand Street, 4th Floor, New York, NY 10013. 855-800-8322

© 2025 Basic Capital. All rights reserved