January 31, 2025

7 HR leaders Weigh in on the State of the 401(k)

7 HR leaders Weigh in on the State of the 401(k)

7 HR leaders Weigh in on the State of the 401(k)

We spoke with seven HR and finance leaders from industries ranging from marketing to transportation to health care on the main vehicle for retirement savings. Here’s what we learned.

In a competitive job market, HR leaders are being very intentional about the benefits they’re offering current and prospective employees. Central in their minds is how they are setting their employees up for retirement.

We recently gathered their thoughts on the main vehicle for retirement savings, , by speaking with individuals from industries ranging from marketing to transportation to health care. Some allowed us to use their names, and others preferred to remain anonymous or change their names. Here’s what we learned.

Moving the Needle on Recruitment and Retention

All viewed a competitive 401(k) or 403(b) package as a benefit that can move the needle on recruitment and retention. Declan, Vice President of Benefits and Retirement at a major hospital system, called it “a very viable option,” adding, “I’m not sure what we’d replace it with.” Amy Arthur, SVP of Finance and Operations at , a communications and marketing agency, said, “We’re happy and perhaps complacent. The fees are reasonable and our employees are getting a good return.”

Suffice it to say, offering a competitive 401(k) package is seen as table stakes—at the very least—but a costly one. On average, retirement packages represented about 20–25% of their overall benefits budget. And those budgets are not guaranteed. One leader’s organization had to make the difficult decision this year to scale back their employer match due to financial hardship.

Saving for Retirement Isn’t Always Prioritized by Employees

Employees are not proactive about saving for retirement. Like  describes, the 401(k) is a benefit taken advantage of most by high earners. That tracked across all seven organizations. "We don’t want to be the parent, but at the same time we want to do our due diligence to make sure employees are thinking 40, 50 years down the road," said Lisa, Executive Director of Compensation and Benefits at a mid-size hospital system in the Northeast.

The  has eased this worry somewhat. As of 2025, organizations with more than 10 employees are required to passively enroll new hires in the company’s retirement savings plan. Still, it remains true that lower earners are more likely to opt out of or forego their retirement savings, and higher earners are more likely to max out their annual savings.

Is the 401(k) a Source of Inequity?

Some leaders are particularly concerned about the 401(k) fueling pre-existing inequitable distribution of resources among their teams and the market overall.

"There is an inherent barrier for lower-income employees who need every dollar that the 401(k) doesn’t address," said Casey Timorason, Head of Growth at Service Professionals Inc., an HVAC company based in New Jersey and part of Basic Capital’s . “For them, it’s sort of, ‘Match whatever you want. I still don’t have anything extra to put in.'"

Noelle Domeniconi, a fractional HR leader who has implemented retirement benefits at a number of startups, felt similarly: "There’s a lot surrounding the 401(k) that has to do with a lack of equity and accessibility that is a big limitation, especially in lower-income earners."

Balancing the Scales Through Education

One way companies try to mitigate the imbalance in participation and tout the benefits is through education. Whether leaning on a third party, handling internally, or some combination, all organizations we spoke to offer some bank of resources to employees.

"A big piece of the success of a 401(k) is on the education the company offers," said Michael Kellerman, Associate People Experience Director at FWD People, a strategic marketing agency based in Brooklyn. “It’s makes a huge difference to people to explain why it’s important and how it works.”

Those options ranged from benefits newsletters to email campaigns, webinars or one-on-one meetings with plan administrators. Some take it a step further and alter messaging based on the age of the employee. The issue, said Declan, is that targeting the right population can be hard, especially through written channels.

“From a comms perspective, we’re very email driven and people are overloaded on it so a lot gets missed,” he said. “If it’s buried in a newsletter somewhere, that’s not useful.”

He said there is a one-on-one option to speak with a financial advisor from their plan administrator as well, but was unsure of how utilized that was. Even when companies offer direct access or an easy-to-use app, though, the information provided can often feel overwhelming.

“When I look at the number the app says I need to be saving every month for retirement, you simply can’t get there,” said Bobby, Chief Human Resources Officer of a transportation company in the Northeast. “And we’re in a household with two decent incomes. So how the heck is 70 or 80% of the population going to be able to save what the advisors recommend? It’s a huge worry, especially with the aging population in the states.”

Loans Against 401(k)s

Another factor impacting retirement savings in recent years has been rising prices that are causing people to . This comes at the same time sports betting is being legalized in more states, which is also .

“I’ve never seen as many loans as I've seen recently,” said Noelle. “There are penalties and I think a con of a 401(k) is the fact that it’s illiquid until a certain age. Sometimes people need to access their savings.”

The SECURE 2.0 Act has also eased the restrictions on borrowing, and made it easier to borrow for personal hardship. But the penalties still apply. It’s something that Declan is keeping a close eye on to determine whether they need to do more education on it.

All seven leaders acknowledged that the 401(k) as a vehicle for retirement savings hasn’t changed much in the past four decades. Some expressed a desire to evolve their 401(k) offerings to meet the demands of their workforce. The two health-care leaders are both exploring options that will allow employer contributions to 401(k)s to be redirected to an employee’s student loans. Bobby explored , but he ultimately felt it was too risky and not as established as the major players like Fidelity.

"A lot goes into designing the right retirement package," said Bobby. “It takes a lot of brain power, financial balancing for the business, working out what's the right value proposition, what's the cost impact, using the right industry expert advisors and administrators and being able to manage a ton of data.”

Looking to the Future

As much as the 401(k) can seem like the only game in town, there are alternatives. Michael cited 529 plans, Roth IRAs or student loan repayment. Still, none have the brand of the 401(k).

“A 401(k) is always going to be something, and probably needs to be,” said Michael. “I wish there was a better pension or retirement plan, but for now I think the 410(k) is here to stay.”

Do you have a perspective to share? 

of HR leaders and business owners.

This isn't your standard 401(k).

Meet the 401(k) that actually gets your team retirement ready.

This isn't your standard 401(k).

Meet the 401(k) that actually gets your team retirement ready.

This isn't your standard 401(k).

Meet the 401(k) that actually gets your team retirement ready.

© 2026 Basic Capital. All rights reserved.

Basic Capital Group Inc. and its affiliates and subsidiaries (collectively, "Basic Capital") provide this website and its contents for informational and educational purposes only. The information on this website is general in nature and is not intended to address the circumstances of any particular individual or entity.  Nothing on this website constitutes investment, financial, legal, tax, or accounting advice, nor should it be construed as a recommendation or endorsement of any specific investment product, strategy, or service. Basic Capital does not provide legal, tax, or accounting advice. You should consult with your own qualified financial, legal, and tax advisors before making any investment decisions. Our site uses a third party service to match browser cookies to your contact information. We then use another company to send special offers on our behalf.

Recordkeeping Services

Recordkeeping services are provided through Basic Capital Recordkeeping Services LLC, a wholly owned subsidiary of Basic Capital Group, Inc. Unless expressly agreed to in writing, Basic Capital Recordkeeping Services LLC does not act as a fiduciary under the Employee Retirement Income Security Act of 1974, as amended, with respect to any employee benefit plan.

Investment Advisory Services

Investment advisory services are provided through Basic Capital Advisors LLC, a wholly owned subsidiary of Basic Capital Group Inc. registered with the State of New York as an investment adviser. Registration does not imply a certain level of skill or training. Investing involves risk, including the potential loss of principal. Past performance is not indicative of future results.
Investments in securities are: Not FDIC Insured • Not Bank Guaranteed • May Lose Value.
Neither Basic Capital Advisors LLC nor its affiliates are a registered broker-dealer or engage in securities brokerage activities. Furthermore, Basic Capital Advisors LLC and its affiliates do not act as a broker-dealer.

Investment Financing (“The Retirement Mortgage”)

Basic Capital’s investment financing arrangement called The Retirement Mortgage is not a security registered under the Securities Act of 1933 or an investment company registered under the Investment Company Act of 1940. This arrangement is not subject to the same regulatory requirements as the investment advisory services provided by Basic Capital Advisors LLC. The investment financing arrangement involves the use of financing or leverage, which carries additional and significant risks beyond those associated with standard investing. This arrangement may not be suitable for all investors. You should carefully consider the investment objectives, risks, terms and conditions, fees and expenses of The Retirement Mortgage before taking advantage of The Retirement Mortgage.  Please review all applicable terms, conditions, and risk disclosures specific to the investment financing arrangement before proceeding.

Basic Capital, 52 Walker Street, 5th Floor, New York, NY 10013 | 888-460-4901

© 2026 Basic Capital. All rights reserved.

Basic Capital Group Inc. and its affiliates and subsidiaries (collectively, "Basic Capital") provide this website and its contents for informational and educational purposes only. The information on this website is general in nature and is not intended to address the circumstances of any particular individual or entity.  Nothing on this website constitutes investment, financial, legal, tax, or accounting advice, nor should it be construed as a recommendation or endorsement of any specific investment product, strategy, or service. Basic Capital does not provide legal, tax, or accounting advice. You should consult with your own qualified financial, legal, and tax advisors before making any investment decisions. Our site uses a third party service to match browser cookies to your contact information. We then use another company to send special offers on our behalf.

Recordkeeping Services

Recordkeeping services are provided through Basic Capital Recordkeeping Services LLC, a wholly owned subsidiary of Basic Capital Group, Inc. Unless expressly agreed to in writing, Basic Capital Recordkeeping Services LLC does not act as a fiduciary under the Employee Retirement Income Security Act of 1974, as amended, with respect to any employee benefit plan.

Investment Advisory Services

Investment advisory services are provided through Basic Capital Advisors LLC, a wholly owned subsidiary of Basic Capital Group Inc. registered with the State of New York as an investment adviser. Registration does not imply a certain level of skill or training. Investing involves risk, including the potential loss of principal. Past performance is not indicative of future results.
Investments in securities are: Not FDIC Insured • Not Bank Guaranteed • May Lose Value.
Neither Basic Capital Advisors LLC nor its affiliates are a registered broker-dealer or engage in securities brokerage activities. Furthermore, Basic Capital Advisors LLC and its affiliates do not act as a broker-dealer.

Investment Financing (“The Retirement Mortgage”)

Basic Capital’s investment financing arrangement called The Retirement Mortgage is not a security registered under the Securities Act of 1933 or an investment company registered under the Investment Company Act of 1940. This arrangement is not subject to the same regulatory requirements as the investment advisory services provided by Basic Capital Advisors LLC. The investment financing arrangement involves the use of financing or leverage, which carries additional and significant risks beyond those associated with standard investing. This arrangement may not be suitable for all investors. You should carefully consider the investment objectives, risks, terms and conditions, fees and expenses of The Retirement Mortgage before taking advantage of The Retirement Mortgage.  Please review all applicable terms, conditions, and risk disclosures specific to the investment financing arrangement before proceeding.

Basic Capital, 52 Walker Street, 5th Floor, New York, NY 10013 | 888-460-4901

© 2026 Basic Capital. All rights reserved.

Basic Capital Group Inc. and its affiliates and subsidiaries (collectively, "Basic Capital") provide this website and its contents for informational and educational purposes only. The information on this website is general in nature and is not intended to address the circumstances of any particular individual or entity.  Nothing on this website constitutes investment, financial, legal, tax, or accounting advice, nor should it be construed as a recommendation or endorsement of any specific investment product, strategy, or service. Basic Capital does not provide legal, tax, or accounting advice. You should consult with your own qualified financial, legal, and tax advisors before making any investment decisions. Our site uses a third party service to match browser cookies to your contact information. We then use another company to send special offers on our behalf.

Recordkeeping Services

Recordkeeping services are provided through Basic Capital Recordkeeping Services LLC, a wholly owned subsidiary of Basic Capital Group, Inc. Unless expressly agreed to in writing, Basic Capital Recordkeeping Services LLC does not act as a fiduciary under the Employee Retirement Income Security Act of 1974, as amended, with respect to any employee benefit plan.

Investment Advisory Services

Investment advisory services are provided through Basic Capital Advisors LLC, a wholly owned subsidiary of Basic Capital Group Inc. registered with the State of New York as an investment adviser. Registration does not imply a certain level of skill or training. Investing involves risk, including the potential loss of principal. Past performance is not indicative of future results.
Investments in securities are: Not FDIC Insured • Not Bank Guaranteed • May Lose Value.
Neither Basic Capital Advisors LLC nor its affiliates are a registered broker-dealer or engage in securities brokerage activities. Furthermore, Basic Capital Advisors LLC and its affiliates do not act as a broker-dealer.

Investment Financing (“The Retirement Mortgage”)

Basic Capital’s investment financing arrangement called The Retirement Mortgage is not a security registered under the Securities Act of 1933 or an investment company registered under the Investment Company Act of 1940. This arrangement is not subject to the same regulatory requirements as the investment advisory services provided by Basic Capital Advisors LLC. The investment financing arrangement involves the use of financing or leverage, which carries additional and significant risks beyond those associated with standard investing. This arrangement may not be suitable for all investors. You should carefully consider the investment objectives, risks, terms and conditions, fees and expenses of The Retirement Mortgage before taking advantage of The Retirement Mortgage.  Please review all applicable terms, conditions, and risk disclosures specific to the investment financing arrangement before proceeding.

Basic Capital, 52 Walker Street, 5th Floor, New York, NY 10013 | 888-460-4901