The 401(k) Participant Experience: How Technology Drives Enrollment, Savings, and Retention
The 401(k) Participant Experience: How Technology Drives Enrollment, Savings, and Retention
How technology drives 401(k) enrollment and savings outcomes: auto-enrollment design, mobile access, financial wellness features, and the metrics that measure plan health.
How technology drives 401(k) enrollment and savings outcomes: auto-enrollment design, mobile access, financial wellness features, and the metrics that measure plan health.
The 401(k) Participant Experience: How Technology Drives Enrollment, Savings, and Retention
Participation rate is the most visible measure of whether a 401(k) plan is working. Plans with low participation rates -- where executives and a small segment of senior employees contribute while most of the workforce does not -- are more likely to fail nondiscrimination testing, generate DOL scrutiny, and produce poor outcomes for the employees the plan is supposed to serve.
Why Participant Experience Is Now a Fiduciary Consideration
The Enrollment Moment: First Impressions and Design
Ongoing Engagement: Mobile, Notifications, and Financial Wellness
Education and Guidance Features
Measuring Participation Outcomes
Participant Experience Evaluation Checklist
About Basic Capital
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The 401(k) Participant Experience: How Technology Drives Enrollment, Savings, and Retention
Participation rate is the most visible measure of whether a 401(k) plan is working. Plans with low participation rates -- where executives and a small segment of senior employees contribute while most of the workforce does not -- are more likely to fail nondiscrimination testing, generate DOL scrutiny, and produce poor outcomes for the employees the plan is supposed to serve.
Why Participant Experience Is Now a Fiduciary Consideration
The Enrollment Moment: First Impressions and Design
Ongoing Engagement: Mobile, Notifications, and Financial Wellness
Education and Guidance Features
Measuring Participation Outcomes
Participant Experience Evaluation Checklist
About Basic Capital